Autodesk Account has replaced the former Autodesk Subscription Center as the place to get new versions, previous versions, request help, download installations and patches, and check your serial numbers and product keys, among others. 3
Each of the following topics has a section on how to access them:
- Logging into Autodesk Account
- Downloading Installations
- Serial Numbers and Product Keys
- Downloading Updates
- Contract Details, Expiration and Number
- Getting Help from Autodesk
- Giving users rights to use Autodesk Products (referenced)
To Log in or Create an Account
1. Log into Autodesk Account
- OR-
2. Pick Create Account if you have not done so already. Otherwise, log in using the credentials of the 'Subscription Coordinator' of your company, as registered with Autodesk. The 'Subscription Coordinator' is indicated in the Contact Email field of your Autodesk license certificate:
3. From the screen that appears when you log in, select Manage products and downloads
4. Pick All Products & Services
This displays the products associated with this account:
To Download an Installation
A. Pick the View downloads button to the right of the product you wish to download
B. This brings up the download dialog
C. Select the Version, Platform and Language you want
D. Pick the View all link. This will display your options. Note: not all options are available for every product
E. Choose your method and pick the updated button to proceed
To Find Your Serial Numbers and Product Keys
Pick anywhere on the product you need these for:
To Download an Update (Service Pack)
Pick the Product Updates menu item from the Management screen:
Check the updates you want and then pick Download for each
To Find your Contract Details, Expiration and Number
Pick Contracts from the management screen. This will bring up the contracts you have currently, their numbers and which items are covered under each contract
Select a product. This will bring up the products covered under that contract
To get Help
Pick the Home item from the left margin list
To Give users rights to use Autodesk Products, visit this blog entry: Giving Users Authorization to Use Autodesk Products
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